MaggardTech

Frequently Asked Questions

1. How much do you charge for a basic diagnostic?
We offer a low-cost diagnostic to evaluate your device and provide an upfront estimate before any work begins.

2. Do I need an appointment, or can I just walk in?
Walk-ins are welcome during our regular business hours, but appointments are recommended to ensure faster service.

3. How long will it take to repair my computer?
Repair times vary depending on the issue, but most common problems can be resolved within 1–3 business days.

4. Can you recover lost files or data from a damaged hard drive?
Yes, we offer data recovery services for hard drives, flash drives, and memory cards, depending on the extent of the damage.

5. Do you fix both PCs and Macs?
Unfortunately, we currently only repair Windows PCs. We hope to expand our services to Macs in the future.

6. What types of issues do you commonly repair?
We handle everything from battery replacements, and overheating to virus removal, software issues, and hardware upgrades.

7. Do you offer on-site repair or home service visits?
Yes, we provide local on-site support in and around Gage, Oklahoma. Contact us to schedule a visit.

8. Is there a warranty on your repairs?
All our repairs come with a 30- to 90-day warranty, depending on the type of service performed.

9. Can you help remove viruses or malware from my system?
Yes, we offer complete virus and malware removal along with security software installation to help prevent future infections.

10. Do you sell used or refurbished computers?
Yes, we often have a small selection of refurbished laptops and desktops available for sale. Contact us for current inventory.

11. Will I lose my data during the repair process?
We do everything we can to preserve your data during repairs. If there's any risk, we'll let you know in advance and offer backup solutions.

12. What payment methods do you accept?
We accept cash, major credit/debit cards, and local checks.

13. Do you work on gaming PCs or custom-built systems?
Yes! We love working on custom builds and gaming setups, including upgrades, cooling solutions, and troubleshooting.

14. Can you help speed up an old or slow computer?
Absolutely. We can upgrade hardware, clean up your system, and optimize your software for better performance.

15. Do you offer support for small business networks or IT needs?
Yes, we work with local small businesses to provide network setup, troubleshooting, and ongoing IT support.